Privacy policy
Effective Date: 12/10/2025
GLOW ROOM (“I,” “me,” or “the salon”) is committed to protecting your privacy. This Privacy Policy explains what information I collect, how it is used, how it is stored, and the rights you have regarding your personal information. This policy applies to all clients, prospective clients, and visitors who engage with Glow Room online or in person.
1. Information I Collect
A. Information You Provide Directly
I may collect the following information when you book an appointment or communicate with the salon:
• Contact details: Name, phone number, email address, and social media handle (if you message me through Instagram).
• Appointment details: Service type, preferred scheduling, and relevant notes concerning your visit.
• Payment information: Payment method and transaction details (handled securely by my payment processor; I do not store your card details myself).
• Consultation details: Lifestyle, hair history, hair goals, and any information needed to perform your service safely and effectively.
B. Information Collected Automatically
This information helps me improve the booking experience but do not identify you personally.
When you visit the booking site or related pages:
• Basic website analytics such as visit duration, device type, and general location (city or region).
2. How Your Information Is Used
Your information is used only for legitimate business purposes, including:
• Booking, managing, and confirming appointments
• Delivering services safely and effectively
• Communicating updates, rescheduling needs, or policy-related information
• Managing no-shows, cancellations, and incentive programs
• Processing payments and maintaining accurate financial records
• Improving the quality of services and communication
• Complying with legal or tax obligations as required
I do not sell or share your personal information with third parties for marketing or advertising.
3. Appointment Confirmation & Communication
GLOW ROOM may contact you via:
• Email
• Text message
• Social media messages (e.g., Instagram DM)
• Phone call
These communications include appointment confirmations, rescheduling alerts, policy reminders, or relevant updates. You may request your preferred method of communication at any time.
4. How Your Information Is Stored
• Client information is stored securely through my booking platform and on password-protected devices.
• Only information necessary for performing services and keeping accurate business records is retained.
• Payment information is processed by trusted third-party providers and is not stored directly by me.
5. How Long Information Is Kept
I retain client records as long as necessary for:
• Providing ongoing services
• Managing past or future appointments
• Meeting business, accounting, or legal requirements
If you discontinue services, you may request deletion of non-essential personal information.
6. Your Rights
You may request, at any time:
• Access to the personal information I have about you
• Correction of inaccurate or outdated details
• Deletion of your information (unless it must be retained for legal reasons)
• A change in your communication preferences
To make a request, simply contact GLOW ROOM through the booking site or Instagram.
7. Minors
GLOW ROOM services are intended for clients age 16 and older unless accompanied by a parent or guardian. I do not knowingly collect personal information from children without consent.
8. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in business practices or legal requirements. The most current version will always be available upon request or posted on the booking site.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:
Sergio Ubaldo
hackandpin@gmail.com
Instagram: @aperiens
GLOW ROOM (“I,” “me,” or “the salon”) is committed to protecting your privacy. This Privacy Policy explains what information I collect, how it is used, how it is stored, and the rights you have regarding your personal information. This policy applies to all clients, prospective clients, and visitors who engage with Glow Room online or in person.
1. Information I Collect
A. Information You Provide Directly
I may collect the following information when you book an appointment or communicate with the salon:
• Contact details: Name, phone number, email address, and social media handle (if you message me through Instagram).
• Appointment details: Service type, preferred scheduling, and relevant notes concerning your visit.
• Payment information: Payment method and transaction details (handled securely by my payment processor; I do not store your card details myself).
• Consultation details: Lifestyle, hair history, hair goals, and any information needed to perform your service safely and effectively.
B. Information Collected Automatically
This information helps me improve the booking experience but do not identify you personally.
When you visit the booking site or related pages:
• Basic website analytics such as visit duration, device type, and general location (city or region).
2. How Your Information Is Used
Your information is used only for legitimate business purposes, including:
• Booking, managing, and confirming appointments
• Delivering services safely and effectively
• Communicating updates, rescheduling needs, or policy-related information
• Managing no-shows, cancellations, and incentive programs
• Processing payments and maintaining accurate financial records
• Improving the quality of services and communication
• Complying with legal or tax obligations as required
I do not sell or share your personal information with third parties for marketing or advertising.
3. Appointment Confirmation & Communication
GLOW ROOM may contact you via:
• Text message
• Social media messages (e.g., Instagram DM)
• Phone call
These communications include appointment confirmations, rescheduling alerts, policy reminders, or relevant updates. You may request your preferred method of communication at any time.
4. How Your Information Is Stored
• Client information is stored securely through my booking platform and on password-protected devices.
• Only information necessary for performing services and keeping accurate business records is retained.
• Payment information is processed by trusted third-party providers and is not stored directly by me.
5. How Long Information Is Kept
I retain client records as long as necessary for:
• Providing ongoing services
• Managing past or future appointments
• Meeting business, accounting, or legal requirements
If you discontinue services, you may request deletion of non-essential personal information.
6. Your Rights
You may request, at any time:
• Access to the personal information I have about you
• Correction of inaccurate or outdated details
• Deletion of your information (unless it must be retained for legal reasons)
• A change in your communication preferences
To make a request, simply contact GLOW ROOM through the booking site or Instagram.
7. Minors
GLOW ROOM services are intended for clients age 16 and older unless accompanied by a parent or guardian. I do not knowingly collect personal information from children without consent.
8. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in business practices or legal requirements. The most current version will always be available upon request or posted on the booking site.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:
Sergio Ubaldo
hackandpin@gmail.com
Instagram: @aperiens